If there has been an interruption to your connection, please check that all the cables are plugged in properly and turned on – then restart your router.
“Why is my connection running slow today?”
“My internet keeps dropping out, what do I do?”
Firstly, try restarting your router, and ensure all cables are properly plugged in and turned on. Majority of the time though; it’s because you are using your device too far away from the router. The speeds that you select in your plan are delivered to the router (same as every other ISP); if you prefer to use your devices in another part of your premises, or have multiple people that all use devices etc, we can add additional data cabling, wireless access points, or a point-to-point link through your premises to increase the wireless coverage at an additional cost.
Auto Pay
AutoPay helps you pay your bills automatically when they’re due.
We have created a helpful set of instructions to assist you to set up AutoPay; click here to download, or to discuss any other issues with AutoPay, please submit a Support Ticket below.
